If the software is outdated, try to update your device’s software by heading to Settings > System > Software Update.
Compare the software version on your device to that listed by Garmin. Check if your Garmin device has the latest software installed.You may need to log in to your Garmin Connect account once again after installing, so be sure to have those details on hand. To reinstall, head to Google Play, search for Garmin Connect and install. Head to your phone’s Settings, find the Apps menu, search for Garmin Connect, and uninstall it. Reinstall the Garmin Connect app on your phone.We cover this process further below in the “How to restart your Garmin” section. Power cycle your Garmin device by switching it on and off.Power cycle your smartphone by switching it off and on, too.It seems a simple fix, but a simple on/off cycle can often remedy most minor issues. Try switching Bluetooth off and on on your smartphone.To do this, head to your Garmin device’s Settings menu, tap Bluetooth, and select Pair mobile device. Double-check if your Garmin wearable is in pairing mode.Also, ensure that Bluetooth is activated on your phone ( Settings > Bluetooth > On). Make sure you have Garmin Connect installed on your smartphone.
If this is something you experience, here are a few ways to remedy the issue. As a result, you may not be able to sync your Garmin’s info with your smartphone. Often this connection is affected by several factors. Like most wearables, Garmin products sync with Android smartphones over Bluetooth.
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